Effect of Manager’s Emotional Intelligence on Employee Performance
Keywords:
Managers, employees, emotional intelligence, performanceAbstract
Aim: Emotional intelligence refers to the ability to recognize and manage one's own emotions, as well as the emotions of others. It is becoming increasingly recognized as an important factor in the workplace, particularly in leadership roles. This study aims to examine how a manager's emotional intelligence affects the performance of their employees.
Methods: This study employed a systematic approach, conducting a comprehensive search across academic databases including journals and conference proceedings. Keywords such as " manager’s emotional intelligence," " employee performance," were used to identify relevant studies published between 2010 and 2021. The inclusion criteria comprised empirical studies that examined the relationship between manager’s emotional intelligence and employee performance.
Results: The findings suggest that a manager's emotional intelligence has a significant impact on the performance of their employees. Managers who demonstrate high levels of emotional intelligence are better able to create a positive work environment, build strong relationships with their employees, and motivate them to achieve their goals. This leads to higher levels of employee engagement, job satisfaction, and overall performance.
Conclusion: It was concluded that a manager's emotional intelligence is a key factor in employee performance. This highlights the importance of developing emotional intelligence skills among managers in order to improve employee performance and overall organizational success.
Recommendation: Based on the findings of this study, it is recommended that organizations should prioritize the development of emotional intelligence skills among their managers. This could involve providing training and coaching on emotional intelligence, as well as incorporating emotional intelligence into performance evaluations and leadership development programs.
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