Impact of Price Wars on Sales Performance of Carbonated Drinks Companies in Kenya: A Case of Highlands Drinks Limited.
Keywords:
Carbonated drinks, price war, and pricing strategy.Abstract
Aim: This study focused on examining the impact of price wars on sales performance of carbonated drinks companies in Kenya with reference to Highlands Drinks Limited.
Methods: The study adopted a descriptive research design that gathered both quantitative and qualitative data. The target population comprised of 300 managers from different carbonated drinks companies that sell their products in Nyeri town. After employing stratified random sampling, the sample size was 90 respondents which was 30% of the target population. The study employed a questionnaire to obtain primary data whose reliability was tested through Cronbach’s alpha in which 0.789 value was obtained which was acceptable. The questionnaire return rate was 94.44%. Quantitative data was analyzed using the Statistical Package for Social Sciences (SPSS) version 20 and presented as figures and tables for clarity. Qualitative data was used to supplement interpretation of quantitative data.
Results: The findings showed that the days of wild growth and huge profits for Kenya’s carbonated soft drink manufacturers could be over as price war continue to intensify due to competition pressures. It was evident that refraining from price cuts would cause sale volumes of the former duopoly (Coca-Cola and a Pepsi) to plunge even further than had been experienced, given the low per capita consumption of carbonated soft drinks in Kenya. Also, the study found out that even though price cuts are an advantage of consumers, it is a disadvantage to manufacturers as it affects their profitability, which also in turn reduces taxes to government.
Conclusion: The main competing strategy employed by majority of carbonated drinks manufacturer was pricing. Pricing is one of the important decisions that need to be made by a firm and which affects its revenue and profitability.
Recommendations: The study recommends the carbonated drinks manufacturers in Kenya to adopt non price competition strategies that can be employed by business owners and sales reps to avoid a price war. These strategies include price matching, evaluating competitors, product re-branding, increasing stockists, and creative advertising.
References
Amit, R., P. Shoemaker, (2016): Strategic Assets and Organizational Rent. Strategic Management Journal, vol. 14, pp. 33-46.
Antony,S.,O, Margaret(2013).Penetration pricing strategy and performance of small and medium enterprises in Kenya. European Journal of Business and Social Sciences, Vol. 2, No.9, pp 114-123, December 2013. P.P. 114 – 123 URL: http://www.ejbss.com/recent.aspxISSN: 2235 -767 X
Avlonitis, A.F. &Indounas, K.A. (2006). Pricing practices of service organizations. Journal of Services Marketing, 20(5): 346-356.
Aydinli, A., Bertini, M., & Lambrecht, A. (2014). Price promotion for emotional impact. Journal of Marketing, 78(4), 80–96.
Belch, M.A. (2012). Measuring the Effectiveness of Promotional Programs, Advertising and Promotion– An Integrated Marketing Communication Perspective, Tata McGraw Hill (6th ed.)
Benaissa, C. & Segarra,E. (2011). Supermarket competition during the price war: the case of Dallas-Fort Worth milk market. Innovative Marketing, 7(4)
Bingqun, C., K. Yang, Tingjui, Chou (2016). Analyzing the Impact of Price Promotion Strategies on Manufacturer Sales Performance. Journal of Service Science and Management, 9, 182-187 Published Online April 2016 in SciRes. http://www.scirp.org/journal/jssm http://dx.doi.org/10.4236/jssm.2016.92022
Busse, M. R. (2000). Firm Financial Conditions and Airline Price Wars. Working Paper, Yale School of Management, New Haven, CT. http://dx.doi.org/10.2139/ssrn.237374
Chidmi,B., & Segarra, E. (2011). Supermarket competition during the price war: the case of Dallas-Fort Worth milk market. Innovative Marketing,7(4)
De Toni, D., Milan, G. S., Saciloto, E. B., & Larentis, F. (2017). Pricing strategies and levels and their impact on corporate profitability. Revista de Administração (São Paulo), 52, 120-133.
Field, A. (2017). Discovering Statistics Using IBM SPSS Statistics, (5ed). Sage Publicatins, London.
Flaherty, K.E., Pappas, J.M. & Allison, L. (2014). The influence of an optimal control System on salesperson performance and championing. Industrial Marketing Management, vol. 43, no. 2, pp. 304-31
Grant, R. M. (1991).The resource-based theory of competitive advantage: implications for strategy formulation.California Management Review 33 (3) pp.114-135, Berkeley, Calif.: University of California
Haas, M.R., M.T. Hansen, (2001). Competing for attention in knowledge markets: Electronic document dissemination in a management consulting company.Administrative Science Quarterly, 46: 1-28.
Heil, O.P., K. Helsen, (2001). Toward an Understanding of Price Wars: Their Nature and How They Erupt. International Journal of Research in Marketing, 18 (1-2), 83-98.
Hingley, M. (2005b). Power to all our friends?Living with imbalance in supplier–retailer relationships.Industrial Marketing Management, 34 (8), 848 – 858. DOI: 10.1016/j.indmarman.2005.03.008.
Hinterhuber, A., & Liozu, S. (2012). Is it time to rethink your pricing strategy? MIT Sloan Management Review, 53, 69–77.
Hinterhuber, A., & Liozu, S. (2014). Is innovation in pricing your next source of competitive advantage? Business Horizons, 57(3), 413–423.
Hinterhuber, A., & Snelgrove, T. (2017). Value first then price: Quantifying value in business to business markets from the perspective of both buyers and sellers (1st ed.). Routledge. (Original work published 2016)
Howard, F., & James, M.H. (2013). The effect of decision context on perceived risk in pricing strategies: how managers view uncontrollable environmental forces. Journal of Product and Brand Management, Volume 22, Number 1, 2013, pp. 79-86(8)
Ingenbleek, P., Frambach, R. T., &Verhallen, T. M. (2010). The role of value informed pricing in market oriented product innovation management. Journal of Product Innovation Management, 27(7), 1032-1046.
Ismail, K., Hussain J., Shah F.A. and Hussain A. (2012).Effect of Marketing Communication on Sales Performance of Multinational Companies: A Case Study of Proctor and Gamble Company. Research Journal of Recent Sciences Vol. 1(12), 44-48
Jobber, D., & Shipley, D. (2012). Marketing-orientated pricing: Understanding and applying factors that discriminate between successful high and low price strategies. European Journal of Marketing, 46(11–12), 1647–1670.
Kienzler, M., & Kowalkowski, C. (2017). Pricing strategy: A review of 22 years of marketing research. Journal of Business Research, 78, 101–110
Krämer, A. (2016). Robustness of Price Perception: How Strong are Anchoring-, Left-Digit- and Framing-Effects when Promoting Sales Offers? Business and Management Studies, 2(1), 35- 43. http://dx.doi.org/10.11114/bms.v2i1.1137
Krämer, A., Jung, M. & Burgartz, T. (2016). A Small Step from Price Competition to Price War: Understanding Causes, Effects and Possible Countermeasures. International Business Research; Vol. 9, No. 3; 2016 ISSN 1913-9004, E-ISSN 1913-9012
Krejcie, R. V., & Morgan, D. W. (1970). Determining Sample Size for Research Activities. Educational and Psychological Measurement, 30(3), 607– 610. doi:10.1177/001316447003000308
Kulabako, F. (2014). Price war among soft drinks manufacturers hurts profits. Journal of Services Marketing, 20(5): 346-356.
LaPlaca, P. J. (1997). Contributions to marketing theory and practice from industrial marketing management. Journal of Business Research, 38(3), 179–198.
Lee, K. C., S. Lee and I. W. Kang. (2001). KMPI: Measuring knowledge management performance. Information & Management, Volume 42, No. 3, pp. 469-482. http://dx.doi.org/10.1016/j.im.2004.02.003
Liozu, S., Boland, R.,A.Hinterhuber, A., &Perelli, S. (2011). Industrial pricing orientation: The organizational transformation to value-based pricing. Paper presented at First International Conference on Engaged Management Scholarship, June 2, 2011.Available at SSRN: http://ssrn.com/abstract=1839838
Lu, W. (2006).A system for assessing and communicating contractors' competitiveness. Doctoral dissertation, The Hong Kong Polytechnic University, China
Mario, K. & Kowalkowski, C. (2017). Pricing strategy: A review of 22 years of marketing research. Journal of Business Research, Vol. 78, p. 101-110. https://doi.org/10.1016/j.jbusres.2017.05.005
Moses, K. (2018). Market intelligence reports for the soft drink industry
Muhtar, K. (2014). CBLC- Financial performance report of the company of 2014
Muli, W. M., & Aduda, J. O. (2017). The mediating effect of ease of doing business on the relationship between economic integration and foreign direct investment in the east African community. Journal of Finance and Investment Analysis, 6(4), 21-54.
Perminus, K.,M. Wilson, (2017).penetration pricing strategy on the profitability of insurance firms in Kenya International. Journal of Finance And Accounting. Vol.2, Issue 6, No.6 pp 93 - 106,
Porter, M. E. (1980). Competitive strategy. NewYork: Free Press.
Robert, H. (2019). Why Promotional Pricing Strategy is not Your Key to Success Competera. hptt www. info.competera.net
Ronald, K. (2019).Choosing between a pricing or non-pricing strategy. Chinese Literature, Big Mac Index
Sarasvathy, S. D., A. R. Menon, & G. Kuechle, (2013). Failing firms and successful Entrepreneurs: Serial entrepreneurship as a temporal portfolio. Small Business Economics, 40, 417-434.
Saunders, M., Lewis, P., & Thornhill, A. (2009). Research Methods for Business Students, 5th Edition. London, Prentice-Hall. Retrieved from https://citeseerx.ist.psu.edu/viewdoc/download?doi=10.1.1.475.7307&rep=rep1&type=pdf
Sekaran, U. (2000). Research Methods for Business: A skill Building Approach. 3rd Edition, John Wiley and Sons Inc., Chichester.
Sirmon, D.G., Hitt, M.A. & Ireland, R.D. (2003). Managing firm resources in dynamic environments to create value: looking inside the black box. Academy of Management Review, 32(1), 273-292
Slater, S.F. & Olson, E.M. (2001).Marketing’s Contribution to the Implementation of Business Strategy: An Empirical Analysis. Strategic Management Journal, 22 (11): 1055-1067
Smith, G.E. & Woodside, G (2009). Business-to-Business Brand Management: Theory, Research and Executive Case Study Exercises. Advances in Business Marketing and Purchasing, Volume 15, 429–486. ISSN: 1069-0964/doi:10.1108/S1069-0964(2009)0000015013
Somervuori, O. (2014). Profiling behavioral pricing research in marketing. Journal of Product & Brand Management, 23(6), 462–474.
Stuart, R., &O. Patrick (2014).Firm Behavior In Oligopolistic Markets: Evidence From A Business Simulation Game. Journal of Business Case Studies – Third Quarter Volume 10, Number 3
Teece, D. J., Pisano G. and Schuen A. (2000). Dynamic capabilities and strategic management. Strategic Management Journal, 18 (7), 509-533
Tong,Z, B.,&W. Brorsen, (2011).Oligopoly firms with quantity-price strategic decisions Journal of Economic Interaction and Coordination 6(2):157-170 van Heerde, H.J., Gijsbrechts, E. & Pauwels, K. (2008). Winners and Losers in a Major Price War. Journal of Marketing Research, Vol. 45, No. 5 (Oct., 2008), pp. 499-518 (20 pages)
William C. S. (2020). Fundamentals of Economics An introductory textbook on Economics, lavishly
Xiangbin, X. & Zhou,E. (2019). Research on Price Wars in Supply Chain Networks Based on Multistage Evolutionary Prisoner’s Dilemma Game. Mathematical Problems in Engineering, Volume 2019, Article ID 5106792, 15 pages https://doi.org/10.1155/2019/5106792
Downloads
Published
How to Cite
Issue
Section
License
The authors retain the copyright and grant this journal right of first publication. This license allows other people to freely share and adapt the work but must give appropriate credit, provide a link to the license, and indicate if changes were made. They may do so in any reasonable manner, but not in any way that suggests the licensor endorses them or their use.